Digital Development Co-Ordinator

About the role

We are seeking a Digital Development Coordinator to join our Library Innovation and Planning Team. It is intended that the post holder will spend most of their time focusing on our digital offering and working across teams. The Innovation and Planning team supports cross-service working groups and Library teams with the prioritisation, planning, financial management, workforce management, and operational implementation of various projects and service improvements related to the digital and physical infrastructures supporting Library Services.

About You

You should have experience in understanding users' needs and evaluating current platforms to identify opportunities for enhancement. You will ensure students and staff have seamless access to digital resources, working closely with internal teams and external partners to enhance the digital library experience. You will have an interest or experience in optimising systems to their fullest potential and ensuring that every feature and function is utilised to its maximum capacity. In this role, you will support projects to deploy new platforms and service improvements, driving the Library Services’ vision to deliver user-centred, seamless, digital-first services. Collaborating with IT Services and other Professional Services directorates will ensure that our service improvements significantly enhance the user experience.

About the Department

Library Services is a major part of the Student Experience Directorate, with libraries and study spaces located at three of Queen Mary’s campuses, responsibility for the university archives, and with a strong online presence.

Library Services is rapidly evolving and building a culture of diversity, service excellence and continuous improvement commensurate with the vision and mission of an ambitious and rapidly growing university which excels in teaching, learning and research, while retaining strong links to the local community in the East End of London.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

Valuing Diversity & Committed to Equality.

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