Student Connect Supervisor

Student Connect is a service within Cardiff University’s Student Life Division and is located in the Centre for Student Life.

The post holder will supervise and provide line management for a team of Advisers and Assistants, ensuring excellent customer service and a first-class student experience.

You will join two other supervisors ensuring service cover and providing support to the team.

As Student Connect Supervisor you will be a champion of customer service and will lead by example.

The successful candidate will be experienced in delivering a high-quality customer focused service. A flexible approach to work and an ability to react appropriately to changing priorities will be essential.
Student Connect is part of Student Life. Student Life includes:

• Student Health and Wellbeing
• Student Advice and Money
• Student International Advice
• Student Disability Service
• Student Futures

The post is full time (35 hours per week) and open ended.

Salary: £27,344 - £30,505 per annum (Grade 4)

If you would like to discuss the post, please email cowardk@cardiff.ac.uk
Kelsey Coward, Head of Student Enquiry Services (Student Connect)

Cardiff University offers many excellent benefits, including 32 days annual leave (plus bank holidays), pro rata for part time staff, local pension scheme, a cycle to work scheme and other travel initiatives, annual increments up the pay scale, and more. It is an exciting and vibrant place to work, with many different challenges and is a proud Living Wage supporter.

Closing date: Sunday, 10 November 2024

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

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