Senior Research Operations Officer

About Us

The Faculty of Natural, Mathematical & Engineering Sciences (NMES) is a vibrant faculty based in the heart of London with a long tradition of world-leading research and teaching in physics, mathematics, chemistry, informatics, engineering and natural sciences. 

This role presents an exciting opportunity to be part of the research operations team that a wide-ranging research funding portfolio across our five departments.

Reporting to the Senior Research Operations Manager in the NMES Faculty Office at the Strand Campus, this is an integral role focused on supporting the departmental research operations teams and working on projects aimed at improving the service that we provide to academics.

About the role

The Senior Research Operations Officer will provide high-quality support to the team of research administrators across the Faculty and work closely with the research management team in the Faculty office to support the implementation of new, and the improvement of existing, processes. The successful candidate will also work on the delivery of Faculty projects aimed at improving the service that we provide to academics across the broad remit of research operations. 

The post will report to the Faculty’s Senior Research Operations Manager.

The Faculty of Natural, Mathematical & Engineering Sciences (NMES) comprises Chemistry, Engineering, Informatics, Mathematics, and Physics – all departments highly rated in research activities and a wide-ranging portfolio of education programmes.

Celebrating diversity and supporting staff is important to us and we offer a range of provision including flexible working, caring support (including a Parenting and Carers Fund and the Carer’s Career Development Fund), training, and a variety of diversity and inclusion networks. Staff can apply for flexible working to help them balance the demands of their professional and personal commitments and we offer comprehensive leave policies for parental, adoption, surrogacy, dependant, and shared leave. 

The university is making investment in NMES and both student and staff numbers are growing. Our staff come from over 45 countries and 56% of our students are from outside the UK. Principally located on the Strand Campus in the heart of central London.  

This is a full-time post (35 hours per week) and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Excellent interpersonal skills with the ability to communicate clearly and appropriately with a range of professional service and academic colleagues
• Proven Professional Services skills gained within the Higher Education sector (or similar) and a knowledge of the regulatory, policy and procedural context 
• Highly numerate with proven financial management and analytical skills
• Excellent organisational and time management skills, with the ability to prioritise effectively and delegate tasks appropriately and work to tight deadlines
• Proactive commitment to ensuring good practice and following processes and procedures
• Ability to work independently and as part of a team
• Excellent working knowledge of Microsoft Word, Excel, PowerPoint and Outlook and the ability to quickly learn and adapt to new software systems
• Ability to provide management information to a high level of detail and accuracy

Desirable criteria

• Knowledge of Higher Education Research practice and policy
• Experience in managing the financial administration of research grants

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