Registry Officer (Course Administration)

0.8FTE, 29.6 hours per week

This role will be based at both our Oxstalls Campus in Gloucester and Pittville Student Village in Cheltenham.

The University of Gloucestershire is a growing institution, with increasing student numbers and a strong commitment to delivering an outstanding student experience. As part of this growth, we’re seeking a proactive and skilled Registry Officer (Course Administration) to join our Academic Registry team and help shape the future of academic administration. 

About Us 

The Student Experience Directorate brings together services that support every aspect of student life, from wellbeing and accommodation to academic records and graduation. Academic Registry is the central hub for academic administration, working collaboratively across the University and with our external partners to deliver high-quality, student-focused services. 

The Role 

This is a team leader role within the Academic Registry team. You’ll supervise Records & Course Administrators, manage core teaching administration processes, and ensure the accuracy and integrity of student records. You’ll also play a vital role in scrutinising existing processes, identifying opportunities for improvement, and coaching others to develop their skills—including the use of tools like Power Automate to enhance efficiency. 

Key responsibilities include: 

• Leading and supporting a team of Records & Course Administrators 
• Acting as a student records system expert and process innovator 
• Managing course enrolment, module records, timetabling, and assessment procedures 
• Supporting Graduation ceremonies and university-wide events 
• Coaching and developing staff, fostering a culture of continuous improvement 
• Driving process enhancements and automation using digital tools 
• Advising students, staff, and external stakeholders with professionalism and care 

What We’re Looking For 

We’re looking for someone who is:

• Experienced in student records systems (SITS knowledge desirable) 
• Skilled in administration, IT, and digital tools like Microsoft Office and Power Automate 
• Comfortable leading teams and coaching others 
• Analytical and detail-oriented, with a passion for improving processes 
• Knowledgeable about HE regulations and quality assurance (or willing to learn) 
• Committed to equity, inclusion, and collaborative working 

Why Join Us? 

This is an exciting time to join a university that’s expanding and evolving. You’ll be part of a supportive team, enjoy flexible working arrangements, and have the opportunity to make a real impact on the student experience and the future of academic services. 

How to apply

To apply please click on APPLY at the bottom of this page, you will be asked to complete our application form, alternatively, you can submit a CV and Support Statement showcasing how you meet the essential criteria, CVs alone will not be considered. Please see applicant guidance for help and advice on how to complete the application process.

Contact details 

If you would like to talk about this role in more detail, please contact Vicky Payne via the email: vpayne@glos.ac.uk 

Key dates 

Closing date: Thursday 20^th November  

Interview: Thursday 27^th November  

To avoid disappointment please apply early, should we find a suitable candidate we will close the advert. 

For more information about out benefits and working for the University please click here 

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification. 

Advert information