Alumni Data and Communications Officer

University of East London

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us

We have built an external relations directorate that has brought together an integrated Communications & Engagement and Student Recruitment & Marketing service. The directorate is made up of several teams including Communications & Engagement, Marketing, Recruitment and Conversion, Outreach and Access, Design and Digital, Events and Alumni and the International Office. The purpose of the role will be to work on projects which strengthen relationships with graduates and encourage brand affinity.

About the Job

This role is responsible for managing and enhancing the University of East London’s alumni data and communications activity, particularly linked to the Graduate Outcome Survey. 

Within this role, the post-holder ensures the accuracy and compliance of the alumni CRM, supports statutory surveys, and delivers segmented, brand-aligned communications across digital channels that is tailored to a global network of alumni.  

This role will also play a large part in our Alumni input to graduation ceremonies ensuring smooth transitions from students to graduate. 

With a focus on data-driven insights, GDPR compliance, and continuous improvement, the role underpins UEL’s alumni strategy by enabling meaningful connections, fostering lifelong engagement, and supporting wider institutional objectives including advocacy and give back.

Alongside this they contribute to flagship outputs such as the annual alumni magazine, collaborate across departments to strengthen alumni relationships, and provide operational support during key engagements such as graduation and the Alumni Big Weekend.

About You

The post-holder will have an eye for detail and be data driven, working on high level data and communications projects related to alumni. This role will work closely with the Head of Alumni and other team members as well as with our careers service with a focus on recent graduates. With experience of building communications via a CRM system and segmenting data to produced high quality targeted communications you will be seen as the first port of call in regard to the teams data and communications outputs. 

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the diversity pay gap. We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.

Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible.

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.