Academic Library Services Supervisor

Do you have experience working in a library or information environment? Do you have supervisory experience? Can you allocate work, set priorities, and monitor team performance?  If yes, then this fixed term post may be ideal for you.

In this role you will supervise, coordinate, support and develop the work of the Academic Library Services (hub) team, working closely with the Academic Library Services Manager and Open Research Manager. You will coordinate with colleagues across matrix Library Services Teams to contribute to section-wide service improvements, ensuring delivery of resources as required by Academic Schools. The Academic Library Services Supervisor will support the development, maintenance, and delivery of services to understand resource requirements for education and research. 

As an Academic Library Services Supervisor, you can expect to be involved in:

• Line-managing the Academic Library Services Administrator Team and be responsible for planning and prioritising team resource to ensure resilient and efficient delivery of academic-focussed services, including enquiry triage rotas, training, guidance, and events
• Efficiently coordinating the work of the Academic Library Services Team, working closely with the Academic Library Services Manager and Open Research Manager allocating work, setting priorities, monitoring team performance, and delivering on business-critical operations
• Coordinating with the Open Research Team, enabling the team to support the management of Kent’s research, delivering excellent research support services to Academic Schools
• Attending internal and external meetings, collaborating across Library Services, representing, and promoting services to extend their use, effectiveness and impact in education and research

What will you bring to the role?

• GCSE (A-C 9-5) English and Maths, A levels, NVQ Level 3 or alternative equivalent qualifications
• Experience working in a similar role in a library or information environment
• Experience of applying policies, regulations, and best practice to support service delivery and development
• Comprehensive experience of engagement and liaison work practices, and how processes and procedures can support with engagement and liaison service delivery

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number SL-015-25-R.

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