Systems & Courses Officer

University of East London 

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. 

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. 

About Us 

The Systems & Courses Team set up and maintain the course and module curriculum on the student record system and focus on delivering customer service excellence through the management and effective ownership of core academic and administrative support systems and processes. 

About the Job 

We are looking to recruit an Officer to join the Systems & Courses Team, to support the administration of course management systems and processes. 

Brief overview of position. 

• Support the delivery of a professional, efficient, and responsive courses and modules administration service for staff and students
• Play an active role in the day-to-day operation and maintenance of the University’s Student Records System (SITS)
• Ensure accurate, consistent, and timely set-up and maintenance of course and module data
• Contribute to the integrity of student records that underpin the University’s statutory and regulatory reporting requirements
• Work collaboratively with colleagues across Academic Registry, Strategic Development and Delivery, Quality Assurance and Enhancement, Financial Services, and IT Services
• Liaise with external agencies, including the Student Loans Company (SLC) and UCAS, particularly during key operational periods

About You

You will have relevant knowledge and experience of student administration, including the use of a student records system and an understanding of curriculum structures. You will be a collaborative team player, able to plan, prioritise, and organise your work effectively to meet competing deadlines. With excellent attention to detail, you will be confident in understanding, interpreting, and clearly communicating complex information to a range of colleagues and stakeholders, contributing to a high-quality, student-focused service. 

Benefits Package 

Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE. 

Benefits for professional services positions | University of East London

Equal Opportunities 

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, as members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form. 

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today! 

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.