Admissions Manager

At the University of East London (UEL), our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society’s biggest challenges.

Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name “The People’s University” for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world.

Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future.

Guided by our ambitious Vision 2028  strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025. At UEL, we don’t just teach, we inspire, innovate and empower, shaping the future together.

About the External Relations Directorate 

Our External Relations Directorate plays a pivotal role in achieving this mission, encompassing teams across Admissions, Communications & Engagement, Marketing, Recruitment, Outreach, Change and Transformation, Events and Advancement, and the International Office.

The Admissions team is central to UEL’s success, ensuring we meet recruitment targets and deliver an outstanding, customer-focused service that supports applicants and schools. As part of this dedicated team, you’ll contribute to attracting and admitting high-quality students while enhancing their experience throughout the admissions process.

About the Job

As Admissions Manager, you’ll provide operational leadership for the Admissions team, ensuring we deliver a seamless, efficient, and customer-focused service that supports recruitment and applicant satisfaction.

Your responsibilities will include:

• Leading, managing, and motivating the admissions team to meet recruitment goals.
• Developing and monitoring systems for handling applications, ensuring compliance with agencies such as UCAS, UKVI, and OfS.
• Collaborating with schools, partners, and stakeholders to streamline the admissions process.
• Providing training and support to colleagues on admissions policies, qualifications, and systems.
• Manage data transfers, identify discrepancies, and work with IT to enhance system capabilities.
• Supporting key recruitment initiatives, including Clearing and late recruitment operations.

In this role, you’ll be instrumental in shaping the admissions process and driving continuous improvement. Join us in delivering a high-quality, efficient admissions service that makes a real difference to students and the University.

To be successful you will need:

• Substantial experience in student administration, particularly in admissions.
• Excellent organisational skills and attention to detail
• Ability to manage large data sets, prioritise deadlines, and implement systems to streamline processes.
• Expertise in compliance, including UKVI student visa regulations, and your ability to engage across teams, will strengthen relationships and systems.
• To be a collaborative and flexible team manager, foster morale while maintaining high service standards.

If you thrive on improving services, exploring new efficiencies, and delivering impactful results, we want to hear from you

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-position

Building an Inclusive Future

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the " diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.

Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible.

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.