Assessment Services Officer (Secondment Cover)

University of East London

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us

Assessment Services is a dynamic and fast-paced team of twelve within the wider Academic Registry. We play a key role in supporting the delivery of high-quality assessment and awards processes across the University.

Working collaboratively with other Registry teams and key stakeholders, we ensure that all assessment activity runs smoothly and efficiently. Each Assessment Officer is responsible for a designated academic school or specialist area, partnering with Assessment Managers to provide a robust, student-focused service.

Our team takes pride in continuously reviewing and improving processes to enhance the student experience and drive operational excellence. If you’re passionate about supporting students and thrive in a collaborative, detail-oriented environment, you’ll fit right in with Assessment Services.

About the Job

The Registry School Assessment Officer provides high-quality administrative support within Assessment Services to ensure that students, staff, and schools receive a consistent, accurate, and responsive service. The role is responsible for maintaining and interpreting assessment data in SITS, managing key assessment activities such as assessment boards, results processing, and the production of awards and transcripts, while proactively ensuring data accuracy and compliance with university regulations. The Officer supports the coordination and delivery of examinations and assessments, responds to student enquiries, and contributes to quality assurance by working to defined standards and timescales. The position requires strong organisational skills, effective stakeholder collaboration, attention to detail, and the ability to work flexibly across sites and during peak periods to promote a positive and seamless student experience.

This is a fixed term contract for 12 months.

About You

Do you have relevant experience and knowledge of student assessment administration including all aspects of delivering assessment boards and experience of examination administration?

Do you thrive in a very busy environment of assessment regulations, managing a challenging workload and co-ordinating key activities?

Working within a team of administrators, the role involves providing a service to an academic school in delivering their assessment boards, maintaining accurate results records, examination material collation and the production and issue of certificates and transcripts.

Applicants should have relevant experience and be confident in speaking to groups of people. Experience of using SITs would be an advantage

Benefits Package

Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.

Benefits for all academic positions | University of East London

We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 35 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: as members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today!

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.