Quality Assurance and Enhancement Officer

University of East London 

We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. 

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. 

About Quality Assurance and Enhancement (QAE)

Quality Assurance and Enhancement (QAE) is responsible for the development and implementation of the University’s academic quality assurance processes. Our department's work includes managing the approval and regular review of courses at UEL and our academic partner institutions; student engagement and surveys; the external examining framework and servicing of committees.  Working collaboratively across the University, we focus on continually enhancing our student experience as well as supporting UEL to meet the requirements of external regulation.

About the Job

Working within our team of Quality Assurance and Enhancement Officers, you will act as a quality representative, providing specialist advice and guidance to UEL’s academic schools and our partners on the University’s quality assurance processes and regulations. Each Officer is allocated their own portfolio of responsibilities from the shared job description, and there are opportunities to gain experience in a range of activities to develop your career in higher education quality assurance.  This is a one-year fixed term post.

You will take a lead in the planning and organisation of quality assurance and enhancement activities and be responsible for managing projects. Your responsibilities will include representing the team and providing high-level administrative support for University committees and working groups, organising complex events, data analysis, report writing and supporting the validation and review of UEL courses in the UK and occasionally overseas. 

This role is based at our Docklands Campus with hybrid working available.

About You

You will have experience of quality assurance frameworks in higher education (or an equivalent organisation).  You’ll be organised, proactive and have proficient administrative and analytical skills with attention to detail, as well as being an excellent communicator.

The successful candidate will be expected to form strong working relationships with key stakeholders across the university and be an authoritative point of contact on quality assurance to ensure policies and processes are implemented effectively. 

Benefits Package 

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.  

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.  

You can explore our full benefits package here: [Insert relevant link from list below: 

https://uel.ac.uk/benefits-professional-services-positions 

Equal Opportunities 

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the "diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive. 

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! 

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. 

We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application.

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.