Registry School Academic Officer

University of East London

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About Us

We are looking to recruit a Registry School Academic Officer to join the Registry School Service Team. The Registry School Services team provide UEL’s academic schools with bespoke and tailored support for all their learning and teaching requirements. We strive to provide excellent and consistent standards of professional support to our academic teams as well as students. Our academics are supported by us building strong partnerships, listening to feedback, and ensuring services are tailored to the strategic needs of their departments.

About the Job

The post offers an exciting opportunity to work in a busy and varied academic environment supporting the student experience. The post holder will be allocated a portfolio of academic courses in the Royal Docks School of Business and Law across both undergraduate and taught postgraduate levels. They will be responsible for providing a friendly, agile, streamlined, and responsive service which will empower and enable academics to deliver excellence in teaching and learning.

As part of a centralised service the post holder will act as the interface between the school’s academic staff and Academic Registry, developing and maintaining strong working relationships with academic colleagues, team members and other professional service teams as necessary to ensure smooth and effective service delivery. ?Tasks include building and overseeing module diets and timetabling and the interpretation and implementation of university-wide initiatives, processes, and regulatory requirements at school level.

The post is in a shared office environment primarily at our USS campus and the role holder will be expected to work in a proactive, flexible, and cooperative manner. They will also be expected to provide cover for other team members and carry out any other duties as are within the scope, spirit and purpose of the role.

About You

Successful candidates should be educated to A-Level standard (or equivalent), have a keen appreciation of providing a high level of customer service, along with strong IT skills, a good standard of written and oral communication skills and the ability to prioritise work effectively.

In addition, the post holder will be committed to working as part of a team, with a flexible approach to delivering team results. They will demonstrate initiative and creativity to resolve problems, identifying practical and suitable solutions at all times.

Relevant experience supporting the provision of learning and teaching within the Higher Education sector would be advantageous.

Benefits Package

Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.

We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.

Equal Opportunities 

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the "diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive. 

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.