Head of Social Media

At the University of East London, social media is where our students, staff and communities share their stories, connect with audiences and bring UEL to life.

We are looking for a Head of social media to lead our social strategy and create content that stops the scroll, starts conversations and strengthens our connection with current and future students.

About the Role

You will lead UEL’s social media strategy across key platforms, shaping a distinctive, audience-led presence through compelling storytelling, video-first content and creator-led campaigns.

Working closely with Marketing, PR and teams across the University, you will lead a small creative team, grow engagement and ensure social media plays a strong role in brand building and student recruitment.

What You’ll Be Doing

• Lead UEL’s social media strategy across key platforms
• Create engaging, high-impact content and campaigns
• Grow our use of video, creators and influencer partnerships
• Lead and develop the social media team
• Work closely with Marketing and PR on integrated campaigns
• Use social listening, analytics and insight to improve performance
• Manage online communities and social responses during sensitive or fast-moving situations

About You

You will be an experienced social media leader with strong creative instincts and sound strategic judgement.

You will bring:

• A strong track record of delivering engaging social content and campaigns
• Excellent knowledge of social platforms, trends and audience behaviour
• Experience leading creative teams
• Strong understanding of paid and organic social
• Confidence working with senior stakeholders
• Strong analytical, communication and community-management skills

Experience in higher education would be useful, but we are equally interested in candidates bringing fresh thinking from other sectors.

What You’ll Need to Thrive

You will be curious, creative and comfortable with change. You will know when to lean into a trend and when to leave it alone, and you will have the confidence to try new ideas while keeping audience needs and brand reputation front of mind.

If you are excited by the opportunity to shape the social voice of an ambitious and diverse university, we would love to hear from you.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Building an Inclusive Future

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the "diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.