Quality Assurance Officer (in Education)

Role Type: Permanent

Location: Sceptre Court, London

• Are you a confident and experienced professional in quality or registry who wants to bring all their skills and expertise into their next role to make it their own?
• Do you have good administration skills and a high level of attention to detail?
• Does working in a small but busy team motivate you? If so, then this may be the role for you.

Who we are:

London College of Contemporary Arts (LCCA) is a dedicated institution specialising in business, creativity, contemporary art, experiential and real-world learning with a broad network of industry connections, aided by our association with University College of Arts and other industry leading brands. With LCCA’s pedagogic approach to experiential blended learning, we empower our students to get a real feel for working within the business world or creative industries, by shaping a career in the sector. At the very heard of our vision is a student-centred learning and teaching methodology which is progressive, forward-thinking, modern and designed to meet our learner’s needs.

Why join us:

LCCA is part of Global University Systems (GUS) which is an international network of higher-education institutions brought together by a shared passion for accessible, industry-relevant qualifications. Our institutional culture was built upon our history and values. Our shared values­ – student, focus, communication, collaboration, respect, competence, entrepreneurship, and integrity – are more than aspiration. We display and expect these beliefs and behaviours from our colleagues equally.

What we offer our colleagues:

• A Hybrid working model – we encourage flexible working to aid productivity and a healthy work-life balance.
• My Rewards Hub – handpicked discounts and deals from a wide and ever-growing list of providers.
• Employee Assistance Program (EAP) – a dedicated 24/7 access platform
• We support and promote colleagues in achieving various academic and CPD opportunities via PGCert HE and Advanced fellowships.
• Training & Development opportunities on offer – this ranges from digital badges, in-house workshops and seminars hosted by world renowned subject matter experts.
• Networking opportunities: Build connections with industry experts, attend conferences, and ample opportunities to step-out in the real world and collaborate.
• A great Refer-A-Friend (RAF) scheme in operation.
• Socials via ‘GOSH’: We love to celebrate events, our successes and recognise our colleagues for their contributions.
• Eyecare vouchers
• Various other benefits are on offer from being part of Global University Systems (GUS) education network.

The Role:

The Quality Assurance Officer will be part of a small team that helps manage and implement the quality assurance processes at LCCA. Working with the validating body UCA, and colleagues within quality and wider LCCA, you will be responsible for managing the implementation of assessment related processes including assessment boards, extenuating circumstances, academic misconduct, and academic appeals. You will also have to support validation, periodic reviews, and annual monitoring, working with academic colleagues to ensure successful outcomes. You will use your organization and minute taking skills to lead on the servicing of the committee at LCCA, including arranging the meetings, collating papers, taking minutes, and following up on actions. You will also be required to support the Head of Quality Assurance in the implementation of processes such as complaints and managing external relationships. You will also support the team in supporting the student engagement processes. There will be opportunities to develop your supervisory and management skills in this role.

The Ideal Candidate

The ideal candidate will have extensive experience of working in higher education in either a quality assurance or Registry role, with experience of implementing processes such as extenuating circumstances or appeals. You will also have excellent organizational skills and ideally have minute taking/committee servicing experience. The successful candidate will also thrive working in a small but busy team in a growing organization and is happy to work flexibly to meet the needs of the team and organization.

The Quality Assurance Officer will be working in a small team that is made up of the Head of Quality Assurance, Quality Assurance Manager and 2 other Quality Assurance Officers. You will also be working closely with the Administration and Student Support Teams, along with Academic Colleagues from across LCCA. You will also be liaising with colleagues from the validating body UCA.

To apply, please send an up-to-date copy of your CV and Covering Letter stating out clearly how you meet the essential requirements to: recruitment@gus.global (via the ‘Apply’ button above), or contact a member of the team to discuss further.

We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.

We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.

GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

LCCA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.