Location: | Edinburgh |
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Salary: | £32,982 to £38,205 per annum (Grade 6) |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 25th April 2024 |
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Closes: | 20th May 2024 |
Job Ref: | 10338 |
Open ended contract (permanent)
Full-time (35 hours per week)
We are looking for someone to join the Enquiry Management service as one of two Team Leads, working with our team and wider university colleagues to deliver the best possible experience to prospective students considering the University of Edinburgh.
The Opportunity:
The Enquiry Management team is responsible for inbound enquiry management and communications between the University and prospective students, applicants and their supporters. We are looking for someone who believes in great customer service, enjoys the challenge of always looking for ways to improve, working closely within a supportive team to ensure that the Enquiry Management service continues to develop and respond to the changing needs of prospective students and related stakeholders.
This post is full-time (35 hours per week), and the team currently work three days a week on campus.
Your skills and attributes for success:
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