Fees Office Assistant

The University of London is a leading UK provider of distance and digital education internationally, offering programmes to more than 40,000 students in over 190 countries around the world. Although proudly rooted in London, our community and impact are global.

We are a national leader in the humanities, and this role will be fundamental in promoting their value to society and the economy through engaging and vibrant communications and engagement plans.

We are also a federation of 17 world-class higher education institutions, with collaboration at the heart of our ethos. The University of London Federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.

The Fees Office

The Fees Office is responsible for processing student fee transactions and responding to all associated enquiries.

The Role 

The Fees Office Assistants are responsible for responding to all enquiries from students, sponsors, recognised teaching centres and federation members.  They support the day-to-day operation of the Fees Office and will process all types of student fees payable to the University of London Worldwide and School of Advanced Study.

The successful candidate will have excellent customer service skills, attention to detail, a flexible approach and be a good team-player.  The ideal candidate will have experience of working in a customer facing role, processing financial transactions with credit control experience

For a full person specification and job description, please click the 'Apply' button.

Further information

In order to be considered for this opportunity, please submit your application before the closing date at midnight on Tuesday 7th May 2024.

Interviews are scheduled to take place on the 23rd May 2024

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting. Preferential consideration will be given to the University redeployment pool.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented in senior levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

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