Complex Case Manager (Deputy Head of Wellbeing and Disabilities), 1.0FTE

Within the role of Deputy Head of Wellbeing and Disabilities we are looking for an enthusiastic and experienced complex case manager to join our vibrant Wellbeing team, working alongside our Disabilities and Dyslexia team, within the Directorate of Student Support & Success. The department supports student retention, achievement, and satisfaction by providing a range of services to enhance student wellbeing and ensure that all students have access to a range of support appropriate to their needs. The Wellbeing team is comprised of services that deliver wellbeing advice and guidance, mental health and risk interventions and short-term counselling. Our services are effective, accessible, and tailored to the needs of our student community. The service makes a key contribution to the University’s mission to support all students, whatever their background, to reach their full potential.

As Deputy Head and Complex Case Manager, you will lead our team of Mental Health Advisers as an expert clinician responsible for the co-ordination and management of complex mental health student cases. You will lead on processes designed to manage risk and initiate safeguarding, crisis, and longer-term interventions for students with mental health diagnoses, many of whom are high risk. We are looking for someone who is passionate, motivated, and collaborative working highly effectively with a team. Working across the Wellbeing and Disabilities teams you will play a key role in bringing together the cross-over areas within these services, with a particular focus on developing support and risk management processes for students with complex mental health presentations.

At Roehampton, we change lives by helping our students to develop the confidence, knowledge, & adaptability they need for a successful graduate career and fulfilling life. We are a supportive, close-knit, and inclusive community, with a proud history in higher education stretching back more than 175 years. Our values come from this rich history, built on community, engagement, and partnership, with a belief that no matter their background, we can help our students realise their ambitions.  Our graduates today have excellent employment prospects and are part of a thriving global community of Roehampton alumni.

We provide an engaging portfolio of courses across the creative arts, social sciences, law, humanities, literature, education, business, & human and life sciences, including nursing. We also have an excellent research profile. With international reach, our research informs policy, enriches culture, and improves people’s lives. 

This short video will give you a taste of life at our wonderful campus and its excellent facilities.  

Professional Services/Support staff up to Grade RU6 have access to the Local Government Pension Scheme; and on RU7 and above, have access to the University’s Retirement Savings Group Pension Plan, a defined contribution scheme, provided by Royal London.

Further information can be found on the job description. If you would like to apply for this excellent opportunity, please click on ‘Apply’. If you have any specific questions on the role, please contact Louise Baddeley, Head of Wellbeing

The University is committed to promoting diversity and equality of opportunity & aims to create a culture and environment where students and staff are treated fairly. The University is an equal opportunities and ‘disability confident’ employer.  

The closing date for completed applications is 12 May 2024

It is expected that interviews will be held on 21 May 2024

To enable us to respond to the market, we may interview before the closing date.

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