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Patient Administrator

University of Bristol - Bristol Dental School

Location: Bristol
Salary: £22,214 to £24,248 Grade D, per annum
Hours: Part Time
Contract Type: Permanent
Placed On: 2nd May 2024
Closes: 15th May 2024
Job Ref: SUPP111181

The role

It is an exciting time to join Bristol Dental School as we have recently moved to our new site (1 Trinity Quay, Avon Street, Bristol) and operating model. The role involves the management of student patient appointments, including bookings and management of waiting lists. The role is 28 hours per week working Monday, Tuesday, Thursday and Friday.

What will you be doing?

The successful candidate will:

  • Be responsible for the patient appointment ‘lifecycle’, from registering referrals on the patient administration system, to booking appointments and managing the student patient waiting list following local booking rules and procedures.
  • Be the first point of contact for patients, students, nurses, clinical and other administrative staff in relation to the coordination of clinics, management of waiting lists and booking of patients.

You should apply if

  • You are a well organised, enthusiastic individual with excellent communication skills.
  • You are adaptable and able to deliver high quality, efficient and effective clinical administrative support.
    You have strong computer skills; email communications, Microsoft packages (full training will be given on specific systems).

Nice to have:

  • Experience of patient administration in the NHS or similar dentistry setting, although training and support will be provided.

Additional information

Contract type: Open ended

Work pattern: Part Time (Mon, Tues, Thurs, Fri )

School/Unit: Bristol Dental School

Shift pattern: 28 hours

This advert will close at 23:59 GMT on 15/05/2024

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.
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