Head of Pay & Pensions Operations

The University of Glasgow has been changing the world for more than 570 years, and today we are one of the world's top 100 universities.  We are delighted to have recently been awarded Scottish University of the Year by the Times & Sunday Times Good University Guide 2024. 

Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

The University’s Pay and Pensions function are responsible for accurate and timeous salary payments to the University’s workforce of over 10,000, as well as the processing of expenses, pensions, and statutory payments and deductions. An exciting opportunity has arisen for a Head of Pay & Pensions Operations to lead and provide strategic direction to the Pay and Pensions team, to ensure a function that delivers on the key theme of Service Excellence and demonstrates a culture of continuous improvement in line with the University’s strategic objectives and values. 

About the role

Reporting to the Deputy Director of Finance, as the Head of Pay & Pensions Operations, you will own, develop, and enhance all Pay, Pensions, and Travel and Expenses policies and procedures. This will include developing and implementing a Pay and Pensions roadmap, designed to deliver Service Excellence, with key themes including process improvements across all key activities, and the development and management of KPIs and SLAs in line with customer expectations, including appropriate measurement and reporting processes. You will also develop payroll arrangements and processes in respect of the University’s international staff complement and overseas workers, ensuring these staff are paid correctly and on time, and that legislative return requirements are met.

You will have managerial responsibility for a team of approximately 15 staff and will ensure that they are trained, and proactively supported and motivated to maintain the delivery of high-quality service levels. In support of this, you will map and develop all AS IS processes and training materials in line with customer expectations and University strategic objectives.

As a member of the Finance leadership team, you will play a key role in the development and implementation of the Finance strategy and policy.           

About you

With extensive payroll leadership and management experience gained within a medium to large organisation circa 10,000 FTE payroll, you will have experience of identifying and delivering change within a pay and pensions environment.

You interact with staff across the University as well as external advisors where appropriate, therefore the ability to build and maintain strong relationships with stakeholders at all levels is essential, as is strong leadership and coaching skills.

With up to date knowledge of employment law relating to payroll and pensions activity, you will have a full understanding of the rules, regulations, and legislation governing payroll and pension schemes, as well as a solid understanding of accounting principles associated with pay and pension schemes.

This post is full-time (35 hours per week, Monday-Friday) and open-ended (permanent). Relocation assistance will be provided where appropriate.

Informal enquiries should be directed via email to Angus Ross angus.ross@glasgow.ac.uk  

Closing Date: 23:45 on Sunday 19^th May 2024

We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University.

Advert information