Wellbeing Practitioner (Serious Welfare Incidents)

ABOUT THE ROLE

The Serious Welfare Incidents team plays a major role in the management of welfare cases where a risk has been identified on or off campus. As a senior member of a professional support team the successful candidate will play a leading role in shaping and delivering our response to complex welfare incidents. They will manage a caseload, providing advice, information and support to a diverse range of students, working with services across the university to ensure the best outcome for the student or students at the centre of each case.

You will play a leading role in shaping and delivering our response to complex welfare incidents with the assistance of colleagues across the wider university. You will provide support appointments, both planned and ad-hoc, and refer students to appropriate internal and external agencies where needed, such as mental health or other community services.   

The ideal candidate will hold a relevant qualification and have significant experience of working within a multi-disciplinary setting which includes professional services such as mental health support and NHS services. 

Further information is available in the job description. 

This role is exempt from the Rehabilitation of Offenders Act 1974 therefore the successful candidate will be subject to a Disclosure and Barring Service check. 

ABOUT YOU

In line with the University’s Mission, Corporate Strategy and Leadership Attributes, you will:  

• Support the Service Management Team by coordinating and contributing to the provision of professional expertise and support ensuring that the service provides high levels of stakeholder satisfaction. 
• Organise, plan and prioritise own work activities, and the work of others where appropriate, to contribute to the achievement of Service objectives and professional standards.   
• Respond positively to feedback by proactively reviewing processes, procedures and practices to ensure that the needs and expectations of relevant stakeholders are met.  
• Contribute to the development of a collaborative, collegiate and inclusive culture, by sharing information and good practice with others. 
• Work co-operatively and maintain effective relationships with others, internally and externally to the University, as appropriate to own area of responsibility.   
• Develop and maintain a specialist knowledge of own area of responsibility. 
• Demonstrate a flexible attitude to change which will support the University in meeting existing and future needs.  
• Act corporately, promoting the ‘One University’ principle and promoting the Service within and outside the University where appropriate. 
• Undertake other responsibilities as required.

If you would like an informal discussion about the role, please contact Joy Grenyer at joy.grenyer@northumbria.ac.uk.

To apply for this vacancy please click 'Apply Now'.  Your application should include a covering letter and a CV. 

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