Systems Administrator (Research Computing Infrastructure)

University College London - Research Computing Group and Research Data Services

An opportunity has arisen for a versatile and adaptable IT Systems Administrator within UCL’s Research IT Services Group (RITS). RITS provides specialist IT services to support, enhance and accelerate UCL’s world-leading research. RITS is comprised of several specialist groups, each providing broad technical expertise and support to UCL’s Researchers covering areas ranging from user training and outreach, through to software development and research administration.

The successful candidate will work across the Research Computing and Research Data Services Groups. These groups hold responsibility for maintaining, supporting and developing the diverse and innovative infrastructures that underpin UCL's Research Computing and Research Storage services.

Reporting to the Research Computing Infrastructure Team Leader, the Research Infrastructure Systems Administrator will play a significant role within the group in ensuring that the hardware and software required to deliver Research Computing and RDS services are correctly specified, configured and provide the continuity, availability, security and capacity expected by UCL Researchers. The role will involve some physical work within UCL machine rooms (e.g. relocation and racking of hardware) as well as office-based monitoring and support of the supported services.

In addition to the set-up and day-to-day support of the services, there is an important troubleshooting element to this position. As such, the successful candidate will be expected to assist with diagnosing and fixing both hardware and software issues when they arise as well as identifying and mitigating operational risks to the services. The role will also involve working with the groups regarding future development and planning, as well as contributing to and producing technical documentation, and logging issues.

As well as working with colleagues within the Research Computing and Research Data Groups, the post holder will also be expected to liaise with relevant members of the University, suppliers (as appropriate) and with colleagues in other institutions and related organisations. As such, the post holder should be able to demonstrate appropriate and effective technical documentation and inter-personal communication skills, both verbal and written.

The successful candidate should have a graduate level of education and this should ideally be in a computer engineering, computer science, or a scientific computing based subject (or equivalent demonstrable experience), with an interest in the field of high-performance computing and high-performance storage infrastructures. Candidates should have significant knowledge and experience of Linux or Unix-based computing systems and be able to demonstrate practical experience in installation, configuration and systems administration. This experience should be supported with a basic working knowledge of network design principles and network management; high-capacity storage systems; and computer and network security.

Given the specialist nature and, in some cases, scale of the technologies deployed across RITS, UCL has a reasonable expectation that although the post holder should have a background knowledge of a number of the technologies employed (please see further details) that this may not be extensive. As such, the post holder should be able to demonstrate appropriate and effective technical documentation and inter-personal communication skills, both verbal and written. This may be demonstrated through undertaking pro-active personal development; for example seeking out additional responsibilities/activities to acquire improved skills, knowledge and understanding of state-of-the-art in IT and advanced computing. As such, recent graduates, who possess a limited amount of practical experience in a service environment but a keenness to learn, are also encouraged to apply.

UCL vacancy reference: 1581772

Applicants should apply online. To access further details about the position and how to apply please click on the ‘Apply’ button below.

If you have any queries regarding the vacancy or the application process, please contact ISD HR Administration Team –

Latest time for the submission of applications: 23:59pm .

Interview Date: TBC.

We particularly welcome applications from black and minority ethnic candidates as they are under-represented within UCL at this level.

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