Team Manager (CPD & Research Degrees)

London School of Hygiene & Tropical Medicine - Division of Education

Interview Date: Thursday 17 November 2016.

We are seeking to appoint a full time Team Manager who will lead a small team of administrators to provide support for the School’s Continuing Professional Development (CPD) Short Courses and School-wide aspects of the Research Degree programme. The Team Manager reports to the Head of the Teaching Support Office and will work closely with Short Course Organisers, Faculty Research Degree Directors and Faculty Research Degree Administrators.

The Team Manager will ensure the delivery of a professional, effective and efficient customer-facing support service for students, staff and external stakeholders. They will be expected to work closely with the other Team Managers in the Teaching Support Office, to optimise staff resources and provide cover as required. The Team Manager is responsible for developing and reviewing operating procedures, financial processes and budget monitoring, and providing support to Faculty and School committees and working groups.

The postholder will have significant experience of providing customer-facing support in an education setting and will have excellent staff management and leadership skills. Experience of effective change management is essential, along with the ability to develop and implement new procedures and systems. In addition, they will have excellent communication and interpersonal skills, the ability to work creatively and collaboratively (both independently and as part of a team), excellent problem-solving skills, and the ability to produce work to a consistently high standard. They should have experience of effective record keeping, working with a large student records system and the ability to produce and manipulate data.

The salary will be on the Professional Support Pathway Grade 5 scale in the range £33,006 to £37,889 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service. Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Director’s Days”. Membership of the Pension Scheme is available. 

Applications should be made on-line via our website at Applications should also include the names and email contacts of 2 referees who can be contacted immediately if shortlisted. Online applications will be accepted by the automated system until 10pm of the closing date. Candidates called to interview will be required to give a brief presentation as part of the process. Informal enquiries about the post can be made to the Academic Registrar (email Any queries regarding the application process may be addressed to Please quote reference DOE-TSO-03. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note: if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

Further details: Job Description

Applications should be made through this website.

The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer.

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