Manchester Metropolitan University - Student and Academic Services (SAS)
|Salary:||£19,273 to £20,989 Grade 04|
|Contract Type:||Contract / Temporary|
|Placed on:||12th October 2016|
|Closes:||25th October 2016|
Average weekly working hours: 35.00
Student and Academic Services (SAS) provides a wide-range of services and support to students and academic staff. Our student services span the complete student lifecycle from enquiry, through enrolment and on-course support, to graduation and beyond. Our academic services include direct support for academic staff in many aspects of their work, and portfolio support spanning the course lifecycle, from planning and approval, through to curriculum management and programme review. Our ambition is that the services we provide should be sector-leading, adapted to meet the needs of our University, and sufficiently flexible to respond rapidly to changing requirements.
Faculty Student and Academic Services Administration provides professional support to undergraduate, postgraduate and research students across the student lifecycle - from enrolment to final award. We also support the academic community in the areas of research, consultancy, enterprise and knowledge exchange.
We deliver sector-leading services, providing outstanding levels of support to eight faculties and 37,000 students, including collaborative partners both inside and outside the UK. Service enhancement, both to the students and the academic community is fundamental to everything we do, and informs our strong culture of continuous improvement and customer-focussed delivery.
This is a great opportunity for someone who wants to build on their existing HE administrative experience. You will take responsibility for an area of work, as well as working on meeting the team’s objectives, and will have plenty of opportunity to contribute to achieving the best experience for our potential and existing students.
Specifically, you will take sole responsibility for a suite of programmes within the team’s group of programmes, acting as the key point of contact for those areas of responsibility and providing advice and guidance to academic staff and students in relation to these programmes. You will service and support the work of some Programme Committees and Assessment Boards as required.
Ideally educated to A Level (or equivalent), you should have a sound working knowledge of MS Office, a strong focus on customer service and the ability to prioritise your own work and to plan ahead. The ability to build effective working relationships and to take a flexible approach to achieving results are also required.
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