Service Development Advisor (Taught Student Records)

University of Nottingham - Academic Processes

Location: University Park

Salary: £28,982 to £37,768 per annum, depending on skills and experience. Salary progression beyond this scale is subject to performance.

The University’s new and visionary Global Strategy 2020 puts students firmly at the heart of the University and makes them partners in their own education.  

The Service Development Advisor (Taught Student Records) will be based in the Service Development Team within Student Services and will ensure the delivery of a number of services associated with the student journey. The role holder will use their practical and theoretical knowledge of specialised fields of Academic Process and/or Service Development to support the delivery of high quality services to students and staff. The primary focus of this post will be in the area of Taught Student Records within Academic Processes.

Working within established policy and practices, analysis and judgement will be used to identify the best solution to differing problems and issues, offering recommendations for managing more complex situations. Role holders will contribute to customer service, continuous improvement and data management. There will be a need for liaison and the coordination of work activities across teams and departments across the University and with external bodies as appropriate.

This post if offered on a fixed term contract for a period of 1 year. Hours of work for this post are 36.25 hours per week, normally 8.45 am to 5.00 pm Monday to Friday inclusive (with a one hour lunch break).

Informal enquiries may be addressed to Sarah Seeley, tel: 0115 9515881 or email Please note that applications sent directly to this email address will not be accepted.

The University of Nottingham is an equal opportunities employer and welcomes applications from all sections of the community.

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Midlands of England