Student Services Senior Administrator (Curriculum)

University of Nottingham - Academic Processes

Location: University Park
Salary: £22,249 to £26,537 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.
Interview Date: Wednesday 09 November 2016

The University’s new and visionary Global Strategy 2020 puts students firmly at the heart of the University and makes them partners in their own education.  

Based within the newly formed Student Services Department, this role is located within the Development Team (Specialist Processes, Academic Processes, Customer Service and Service Quality). The role holder will use their practical and theoretical knowledge to support the delivery of high quality services to students and staff. The primary focus of this post will be in the area of Curriculum within Academic Processes.

Staff located in Service Development will support the core development of policy and processes, running underpinning processes and focussing on quality issues and the continuous improvement of standard operating procedures and systems.

The work of the role will either demand the application of specialist knowledge, or have a mainly planning and co-ordination content and/or be of a supervisory nature. A consistently high degree of personal responsibility and initiative will be required to respond independently to queries and use judgement to deal with daily unforeseen problems and circumstances with limited guidance. This may also include responding to complaints and escalated issues, and resolving problems. Role holders will plan and organise their own work activities and if applicable that of a team of people, with discretion to determine and change priorities as required. They will typically set and monitor standards within their own work area, withscope for improving operational effectiveness and quality service through the application of process improvements.

Hours of work for this fixed term post are 21.75 per week, working pattern to be discussed with the successful applicant. The post is offered on a fixed term basis until 31 July 2017.

Informal enquiries may be addressed to Kath Bowden, tel: 0115 8497761 or email Please note that applications sent directly to this email address will not be accepted.

The University of Nottingham is an equal opportunities employer and welcomes applications from all sections of the community.

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Midlands of England