Student Credit Controller

Aston University - Finance Department

Interview Date: 4 November 2016

Reporting to the Head of Treasury Management & Operations, you will be responsible for the debt management of the University maximise all collection of student fees, whilst ensuring the student experience and good customer service remains at the forefront. You will be providing a front facing financial service.

Key duties will include, providing advice and guidance to students on all aspects of the settlement of fees due. Liaising with other support areas, schools and government bodies you will be an excellent communicator with proven experience in problem solving and analytical skills. You will  be responsible for daily management of  all debts assigned to your portfolio, ensuring that all such debts are collected on a timely basis, and failing that, to implement appropriate recovery procedures, including agreed sanctions policies, which need to be applied consistently and equitably, and the use of third party collection agencies and legal process where appropriate.

The role holder is required to be educated to A level standard, and studying CICM, AAT or accounting qualification with proven track record of delivering excellent front facing financial customer service.

Please visit our website for further information and to apply online. If you do not have access to the internet telephone 0121-204-4500 and leave your name and address quoting reference number R160402.

Aston University is committed to disability equality and is a Positive about Disabled People Symbol User.

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Midlands of England