Central Loan Resources Assistant (term time only)

Ravensbourne

We are looking for self-motivated and adaptable individual who will be responsible for ensuring they deliver the best possible service and highest level of customer care and focus at all times in the Central Loan Resources (CLR) as well as supporting the Head of Learning Resources and CLR Supervisor in the development of the service.

The CLR is an extremely busy, front facing service and the post holder will be expected to manage and prioritise their workload accordingly whilst remaining focused on the stakeholder and their needs.The position will occasionally require the post holder to work alone in the CLR; being responsible for dealing with customers, providing support and advice on technical and health and safety matters for CLR kit, making priority decisions and processing fines.

The successful candidate will have experience of working within a customer-focused environment with relevant experience in the field of Broadcasting/Digital Media at a technical/operational level. Technical

knowledge of broadcast/sound/photography equipment would be beneficial.

The role will be required to work a variable work pattern in accordance with the agreed opening hours of the CLR, normally to start no earlier than 0700hrs and to finish no later than either 2000 or 2100 hrs, in order to provide the appropriate cover for these services. The term time only post would contract you to work three terms, each made up of 11 weeks, totalling 33 weeks work per year. Terms are published online and generally fall between October – early December, January – mid-March and mid-April – June.

Closing date: 11pm 3 January 2017

Interviews: Wednesday 18 January 2017

We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve

If you are disabled and want to know more about job opportunities at Ravensbourne, please email our advice line on ravensbourne@disabilityrightsuk.org.

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South East England