Dorich House Museum Venue & Events Coordinator (0.5 FTE)

Kingston University - Kingston School of Art - Dorich House Museum

Job purpose

The Dorich House Museum Venue & Events Coordinator is responsible for the effective coordination of all daily operational activities when on duty at the venue, for the successful delivery of internal University events, and for the development and delivery of external hire events generating vital income for the Museum.

The job purpose includes: acting as first point of contact for all enquiries; preparing for visitors and opening the venue at the advertised times; preparing for, coordinating, and hosting University and income-generating activities, including the physical handling and setting up of equipment and furniture; administrating budgets and financial transactions and ensuring the venue is fully stocked and equipped; inspecting and reporting any damage or wear on the collection, the fabric of the building and the grounds.

The job involves working very flexible hours including evenings, weekends and standard office hours as required, to deliver the Museum’s events programme.

Roles & Responsibilities

  1. Acting as first point of contact and dealing directly with all general Museum enquiries through post, email, phone and in person, undertaken in a friendly, enthusiastic and informative manner.
  2. Securely opening and closing the venue, liaising with University Security and official outside contractors whenever necessary to facilitate venue maintenance and ensure the maximum safety of the collections and fabric of the building.
  3. Ensuring the Museum is maintained safe, clean and otherwise prepared ready for all visitors, and open to the public at the advertised times.
  4. Monitoring and reporting any damage, wear or maintenance needs to the Museum Curator and/or the Museum Director.
  5. Successfully coordinating, staging and hosting all internal University events, and all external commercial hire events and other activities to generate external income for the venue; including the physical handling and setting up of furniture and other equipment, and dealing efficiently and appropriately with a broad range of users including University academic and service departments, clients, caterers and external suppliers.
  6. 6. Administrating day-to-day financial transactions, including handling and banking admission charges, donations and fees, ensuring the venue is stocked and equipped in advance of all planned activity, working with the appropriate staff at Museum, the Stanley Picker Gallery and the wider University to place and process orders and invoices for supplies and materials.
  7. Working specified hours across the week, including flexible hours to accommodate programmed evening and weekend events as and when required, as one of the Museum’s trained Fire Marshalls and First Aiders.
  8. Safely accessing the Museum and its grounds as a primary key-holder, securely locking and unlocking the building with the remote support of University security. Free onsite parking is available for all Museum staff.
  9. Supporting other staff at the Museum, the Stanley Picker Gallery and other University departments as and when required by the Director and/or Museum Curator.
  10. Undertaking all responsibilities in line with Kingston University Health and Safety regulations and national museum standard protocols.

Please note on occasions other duties may be undertaken as part of this role and in line with the grade.

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