Learning Support and Welfare Advisor - UCFB, Wembley Stadium


A market leader and World First as the global go-to institution for Football and Sports Business Education, UCFB is dedicated to the delivery of undergraduate/postgraduate degrees and executive education in the operational and business facets of the football and sports industries.

UCFB is currently located in two state-of-the-art iconic and inspiring locations.

UCFB Wembley is situated inside and around the immediate vicinity of the iconic Wembley Stadium, London including teaching facilities that overlook the famous turf.

UCFB Etihad Campus is our state-of-the-art campus devoted to the football business and related industries. Based in and around the Etihad Stadium, the campus allows is in the heart of one of Europe’s most progressive football facilities.

These premier locations provide UCFB students with a unique student experience to live, learn and work within the football and sports industry during their studies.

The Role

To develop and coordinate the learning support and disability provision, to widen participation, increase accessibility and deliver excellent student experience.

Key Tasks:

The post holder will

  1. To support and coordinate the team of Additional Learning Support staff including agency support
  2. To ensure UCFB delivers a comprehensive service of Additional Learning Support which complies with UCFB policy, student entitlement, EFA guidelines and statutory requirements
  3. To provide effective and coherent operational management of the college's additional learning support programme in order to effectively breakdown barriers to individual achievement
  4. To be responsible with the Student Services Manager for setting, monitoring and reporting on appropriate quality standards for the Additional Learning Support area
  5. To be responsible for ensuring that the initial assessment of Additional Learning Support needs is comprehensive, timely and rigorous
  6. To liaise with external agencies and partners to ensure the smooth transition of students from college to UCFB, and for graduates onto the next stage of their development
  7. To develop and maintain an appropriately robust system of measuring the impact of Additional Learning Support services which meets internal and external audit and inspection requirements
  8. To establish and maintain effective liaison with the IT services function to ensure that data on Additional Learning Support services is accurate, auditable and compliant with quality guidelines
  9. To ensure that Additional Learning Support provision is cost effective and commensurate with UCFB’s allocation
  10. To ensure that support services are available to learners at the point of demand and in appropriately personalised formats

Working hours: Working hours normally 8.30 - 5pm but may require flexibility to support students at peak times.

What we’re looking for

  • Degree (or equivalent qualification)
  • Relevant experience, preferably in a complex public facing environment
  • Experience of working with students and staff
  • Excellent communication skills
  • Good time-keeping skills
  • Ability to work on your own initiative
  • Effective team-working skills
  • Knowledge of issues surrounding confidentiality and data protection
  • Ability to work along side peers and professional members of the board
  • Professional approach to work
  • Reliable
  • Organisational Skills
  • Flexibility
  • Excellent interpersonal skills
  • Attention to detail

To find out more about UCFB and see a full job description please visit our website www.ucfb.com

All applications should be made to jobs@ucfb.com addressed to HR with a full CV and covering letter (2 sides of A4 maximum) setting out your suitability for the role and motivation for joining our pioneering institution.

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