Student Liaison Assistant

University of West London

The University of West London is a leading modern university specialising in the education and development of exceptional creative, business and service professionals.

Student Services plays a key role in supporting students to achieve their full potential, by offering advice and guidance to help reduce any barriers to their success. Our student body is extremely diverse and because of the variety of support needs that our students have, our work can be fast-moving and challenging but very rewarding. Student Services is currently in a period of transition and growth so it is an exciting time to be joining the team.

An opportunity has arisen for a Student Liaison Assistant to work on the front desk of the very busy Student Services department. Experience of working or studying in Higher Education is essential.

The main purpose of this role is to offer consistent and high quality first point of contact for our students and staff together with supporting the wider student services team, including the issuing of UWL Id cards and maintaining the room booking system.

Much of the day to day work will be handling enquiries and administration, both via the email, telephone or assisting students face to face, so the understanding of the importance of customer care is essential. 

Applicants must have excellent I.T. skills and the ability to communicate with a wide range of people and be able to respect a high level of confidentiality within the department.

This is a full-time appointment requiring a flexible approach to working hours covering evenings and weekends to support the students throughout the year.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

Closing date for receipt of applications to the above post is 23 August 2017

Interviews are scheduled to take place on 01 September 2017

A Standard DBS Certificate is required for this post (to be undertaken upon appointment)

For further details and to apply online please visit

CVs are not accepted

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