Programme Development & Operations Manager

University of the Arts London, Central Saint Martins - UAL Short Courses

The role

As Programme Development & Operations Manager, you will lead the programme and operations team at Central Saint Martins Short Courses to successfully develop, plan, deliver and review the annual programme of 800+ short courses, study abroad, portfolio programmes and customised training, in line with the unit’s income and profit targets.

This is a successful team, managing and delivering high quality courses in art, design, fashion, communication and performance to over 8,500 students each year.

Reporting to the Business Manager, you will ensure our programme of courses delivers a high quality experience for students, and is scheduled and developed in line with market demands. You will also ensure our programme optimises our use of space, facilities and expertise at Central Saint Martins.

Why choose us?

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

Short Courses at Central Saint Martins provides short courses, consultancy, customised training and study abroad programmes, and aims to be the global leader in high quality courses and product in art, design, fashion, communication and performance and to maximise an income through creative enterprise for investment in the future of the University and its student community.

Your profile

You will have a proven track record of course management and team coordination, ideally in a large scale commercial course operation, managing both academic teaching staff and a large administrative coordination team.

You will have strong organisational skills, and the ability to prioritise effectively working in a busy and fast paced environment. Experience of managing business processes and reviewing and improving these is a key requirement of the role.

You will have the skills to communicate confidently with a wide range of stake-holders, and the ability to collaborate and work with colleagues across the college and university to make things happen. You will have management experience, and a genuine commitment to providing exemplary customer experience, and motivating all of the team to strive for the same.

As you will oversee the unit’s customised training offer for individuals, groups and companies, experience working with clients to develop bespoke programmes will support your success in the role.

For further details and to apply please click the “apply” button.

At UAL, everyone's identity matters. We are committed to creating a supportive and inclusive environment for all our diverse students, staff, and the creative and cultural sector partners with whom we engage. We aim to take every opportunity to progress equality and diversity, and celebrate the enrichment this brings to our community.

Candidates are advised to submit applications early to avoid disappointment as we reserve the right to close vacancies prior to the advertised closing date.

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