Process Improvement Analyst

University of Leeds - Student Education Service - Programme Team

Are you experienced at managing and implementing process improvement?  Are you an effective communicator, motivator and influencer, with a professional qualification in process management such as Six Sigma or Lean? Do you want to play a key role in driving forward change and embedding a culture of continuous improvement within the Student Education Service?

The Student Education Services (SES) is a University-wide professional service which underpins learning and teaching and plays an important role in ensuring that students enjoy the best possible experience at Leeds and are prepared for success in their future careers.  This is an exciting and dynamic role reporting to the Head of Process Improvement, with a remit to support the change programme for the service.

You will be involved in a university-wide transformation programme with initiatives that are complex, multi-faceted, and involve significant organisational and behavioural change. You will collaborate with other Process Improvement Analysts and Business Analysts across the University to help identify and articulate the requirements to effectively support change, facilitate process improvement workshops and improvement events, support the delivery of process improvement training and undertake complex data collection and analysis activities that support the evidence base for improvement. 

To explore the post further or for any queries you may have, please contact:

Paula Dunn, Head of Process Improvement

Tel: +44 (0)113 343 0292, email:

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Northern England