Venue Lead Supervisor

University of Reading - Catering Hotel & Conference Services

We are looking for a calm, positive and creative individual with a strong business accruement to join our Award-Winning University Catering Team as a Venue Lead Supervisor. The Venue Lead Supervisor will, with the support and guidance of the Deputy Retail Catering Manager and Head of Retail and Hospitality, supervise the retail catering operation. This involves ensuring the business is developed with optimum efficiency and profitability in harmony with a health and sustainability ethos.

The job will require you to run shifts, lead the team and make decisions that impact restaurant operations. You will help create great experiences for customers and employees alike. You will support the Deputy Retail Catering Manager and Head of Retail and Hospitality, building schedules, leading a team and nurturing talent.

You will run the restaurant as if it was your own – from supervising daily operations to taking responsibility for financial results. It focuses on the front line, connecting with customers and service partners. The role provides the opportunity to develop yourself and your own team.

You will have:

  • Excellent Customer Service focus.
  • Excellent written and verbal communication skills.
  • Excellent Customer Service focus.
  • Knowledge of catering operations.
  • Work flexibility to cover peaks of business.

Informal contact details
Contact role: Head of Retail and Hospitality
Contact name: Martin Batt
Contact phone: +44 (0) 118 378 8245
Contact email:

Interview Date: 19th December 2017

Due to the nature of Retail Catering, this post will require you to regularly work outside of normal University working hours of Monday to Friday 9am to 5pm.

The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigration and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.

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South East England