Adviser (Saturdays)

University for the Creative Arts

Term Time Only Post: 6 hours per week, 29 weeks per year

(Plus an additional 2 hours extended opening hours on 3 Saturdays during the year.)

UCA is the No.1 Specialist University for the Creative Industries in the Complete University Guide and Guardian University Guide league tables.  Ranked 21st in the UK by the Guardian, UCA is also top 10 in three of its subject listings: Fashion & Textiles (6th), Film Production & Photography (7th) and Architecture (9th).  For more than 150 years the University for the Creative Arts in Canterbury, Epsom, Farnham, Maidstone and Rochester has been leading the way for art and design education.

Library and Student Services wishes to recruit an enthusiastic and energetic Adviser to provide a range of front-facing services to staff, students, and researchers using the University Library’s facilities and support services.

You should be educated to ‘A’ level standard or equivalent and possess excellent customer service and interpersonal skills and including an ability to communicate directly with non-technical users.  You will need to be a competent and confident IT user with experience of IT systems and applications such as Windows, Mac OS, MS Office and the internet.

Experience of working in a customer-orientated environment is essential.  Previous experience of providing front-facing student-focused services or support in an academic environment would be an advantage but not essential, as training will be given. 

Equally important are the abilities to work as part of a team, to use your initiative and ability to work systematically, follow procedures, and take care in maintaining records and paying attention to detail.  You should be prepared to learn new skills, especially in the area of new technology. 

The pro rata salary for this post is £2,041 - £2,347 per annum.

For further details and to apply for this post please visit our website

The closing date for receipt of applications is 19th December 2017.
Interviews will be held on the 9th January 2018.

We value the diversity of our organisation and welcome applicants from all sections of the community.

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South East England