Postdoctoral position in Management of Professional Service Organizations

Chalmers University of Technology - Division of Service Management and Logistics (SML)

Information about the division and the research
The position is placed at the Division of Service Management and Logistics (SML). Services have become an integrated part of business, and the service element increases steadily in both the private and the public sector. The Division of Service Management and Logistics (SML) focuses on the management, design, delivery, and improvement of services from the perspective of the individual service organization as well as the wider supply chain.

We are looking to recruit one postdoctoral researcher to broaden the division's current research on professional service organizations. Specific focus for the position is on management and processes of change and innovation as response to societal demands within both public and private service organizations in e.g. the energy sector, urban development, or the AEC (architecture, engineering & construction) industry. We look for candidates who can contribute to the existing theoretical field as well as stimulate new research pathways related to management of professional service organizations. Addressing interconnectedness on multiple organizational levels, the research is sought to address organizational relationships and social interaction (collaboration and communication) in relation to processes of change and innovation, both within and across organizational boundaries. The candidate is expected to adopt a multifaceted perspective on service management and address the service phenomenon from outside-in, as response to societal demands and uncertainties that emerge outside the organization and begin and end with the user/client. This involves a multi-disciplinary approach involving studies on behaviors, processes, mechanisms, and consequences related to services in a broad range of organizational and technological processes.

Major responsibilities
The primary duty as a postdoctoral researcher is to perform own research, as a member of a research group and to participate in ongoing and future projects at the division, and to publish the results in highly-ranked journals. The position includes teaching up to 20 per cent of your working hours.

The applicant is expected to conduct empirical research as primary activity, foremost applying a qualitative research approach. The research is expected to be conducted in a collaborative fashion in various constellations within the academic community and in interaction with industrial partners, and will primarily be based on case studies.

To qualify for the postdoctoral position, the applicant must have a doctoral degree in a relevant field of the particular position. The applicant must have good presentation skills (oral and written) and a proven ability to publish results from research in academic journals. The applicant must also have knowledge of and proven ability to conduct research in close interaction with industry or other professional organisations.

Other highly desirable experiences and skills are:

  • Access to a well-developed research network.
  • Access to a well-developed professional network.
  • Experiences of collaborations with partners outside academia.
  • Ability to collaborate, having social skills and the ability to create a stimulating work environment.
  • Documented experience in teaching, course development, and other education related assignments.
  • Experience in working in teams and managing projects.
  • Ability and willingness to conduct interdisciplinary research.
  • Experience in using qualitative research methods.

Application procedure
The application should be marked with Ref 20170549 and written in English.

Application deadline: 31 January 2018.

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* Salary has been converted at the prevailing rate on the date placed