Reception Coordinator

University of Sussex - School of Business, Management and Economics

Expected Interview date: w/c 16th April 2018.

We are seeking to appoint an experienced, well–organised Reception Coordinator to work as a member of a busy School Reception Team. The post-holder will be an excellent communicator with the ability to deliver a high level of customer service to a diverse and international clientele.

The post is part of the Reception Team within the School, and would involve providing excellent customer service in a front-line position dealing with personal callers to Reception face-to-face, handling telephone enquiries, and responding to enquiries by email to the School's main Inbox.

The role will also involve a number of specific administrative areas of responsibility, such as raising and following up purchase orders, fault reporting, organising travel and shipments for senior members of staff, and running and analysing web reports.

The successful applicant will be a confident and competent coordinator with the ability to assess, prioritise, and sometimes delegate a varied administrative workload.

Experience of working in a busy, occasionally pressurised, customer-facing environment is essential, and a strong commitment to consistently delivering the highest possible standard of service is expected. The appointed post holder will have the ability to show initiative, flexibility, and be able to communicate effectively, both orally and in writing.

For full details and how to apply see our vacancies page. Please ensure you evidence against all the criteria in the Person Specification on the “Additional information in support of your application” page of your application form.

The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.

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South East England