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Head of Operations

University of Birmingham - School of Social Policy

Location: Birmingham
Salary: £42,149 to £50,296 With potential progression once in post to £56,587 a year
Hours: Full Time
Contract Type: Permanent
Placed On: 10th September 2021
Closes: 26th September 2021
Job Ref: 31715

This is a crucial post in the College of Social Sciences in which the post holder works closely with the College Director of Operations and the Head of School of Social Policy to contribute to the development and implementation of School and College strategic objectives.    

The role of the Head of Operations is to ensure the provision of efficient professional services within the School, by providing effective leadership and management of the School’s professional services staff, working closely with staff across the College and the University. The role is both diverse and challenging and offers opportunities to work across a breadth of projects and initiatives in addition to providing an environment in which are staff and students can thrive.

We are seeking candidates with a combination of leadership and operational experience, a commitment to outstanding education and research, and a collaborative and inclusive approach.

  • Formal education to degree level or equivalent leadership experience  
  • The ability to think critically, to analyse complex data and produce meaningful reports for SMT and College Board that influence policy and facilitate decision-making 
  • Significant experience of managing large groups of professional services staff where appropriate staff through intermediate managers 

Informal enquiries can be directed to Yvonne Hackforth-Williams, Director of

Operations, College of Social Sciences,, or Professor

Anthea Hucklesby, Head of School of Social Policy,

Closing date: 26 September 2021 

To download the full job description and details of this position and submit an electronic application online please click on the Apply button or visit  Please quote Job Ref 31715 in all enquiries.

Valuing excellence, sustaining investment 

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working. 

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