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Library Customer Service Assistant

University of Westminster - Library and Archive Services

Location: London
Salary: From £6,713 per annum (Incl. LWA)
Hours: Part Time
Contract Type: Permanent
Placed On: 1st October 2021
Closes: 17th October 2021
Job Ref: 50051792

Location: Harrow Campus

This post is part-time and permanent, working 13 hours per week, 35 weeks of the year (Sept – May). This will include 6 hours on a Sunday, and 7 hours on a Friday.

The post holder will work on busy service points and answer customer enquiries both in person and online. They will enjoy working in a dynamic and changing environment, with opportunities to learn and develop skills.

The successful candidate will have previous experience of customer service and meet the criteria set out in the person specification. They will work well with a diverse range of customers and have excellent communication and relevant IT skills. They will also enjoy working collaboratively and flexibly as part of a team.

The University is currently under-represented with regards to gender and BAME within its senior roles and is actively promoting diversity in its workforce. We particularly welcome applications from all sections of the community, particularly individuals from ethnic minority backgrounds and those with disabilities.

For further information and to apply for this post, please click apply and you will be redirected to our website.

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

Closing date: midnight on 17 October 2021

Interviews are likely to be held on: 4 November 2021

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