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Operations Administrator

University Of The Arts London

Location: London
Salary: £25,645 to £29,851
Hours: Full Time
Contract Type: Permanent
Placed On: 4th October 2021
Closes: 18th October 2021
Job Ref: 7356
 

We are recruiting an Operations Administrator to meet strong demand from the sectors we serve.

You will work as part of the Operations team to administer the Awarding Body’s core systems and processes from student registration through moderation to certification, using our Learner Management System. The role requires a flexible and collaborative individual capable of providing high quality administrative support in a busy office environment.

The successful candidate will work with a team of five Operations Administrators and be the first point of contact for their roster of Colleges and External Moderators. They will also work closely with the Operations Coordinator, Senior Quality Officer (Operations), Operations Manager, and Head of Operations.

Why choose us? 

UAL Awarding Body is a specialist art, design and creative industries awarding body owned by and based within University of the Arts London. UAL draws together six renowned colleges, each with its own world-class reputation.

UAL Awarding Body believes in transformative education. We design and award creative qualifications that empower and inspire educators to help students reach their potential. UAL Awarding Body is regulated by Ofqual, CCEA and Qualifications Wales. We currently offer qualifications in art and design, fashion, creative media, music and performing and production arts. We are also the UK’s leading provider of the Diploma in Art & Design - Foundation Studies.

The UAL Awarding Body team is passionate, innovative and rigorous. We are experts and pride ourselves on our knowledge of the sectors we work in, and the quality and integrity of the qualifications we design and award.

UAL Awarding Body is an expanding enterprise offering opportunities for career progression. It is committed to fostering your continuing personal development and training in an environment that encourages excellence, creativity and diversity. A wide range of courses, lectures and workshops are on offer and staff are encouraged to attend. UAL Awarding Body actively invest in staff engagement. As a result, the team enjoys a flexible, collaborative and effective working environment.

Your profile

You will bring to the role proven experience in a customer facing role within a busy office environment. We expect you to be familiar with the use of databases and Microsoft Office applications (particularly Excel), and demonstrate skills in processing information through systems and according to set guidelines. You are highly organised and a skilled problem solver. You excel at analysing complex information and are able to work independently with accuracy and attention to detail

Crucially, you are a collaborative, supportive and customer-focused individual with strong communication skills, both in person and in writing. You are confident speaking to customers and have an exceptional telephone manner.

Ideally, you will also have some understanding of FE qualifications, educational regulatory bodies (such as Ofqual and the DfE). Experience of working with an external verification and/or external moderation quality assurance models would be desirable.

You have received formal training or education at post 16 level and you commit to your own development through effective use of processes such as appraisal schemes and staff development.

For further details and to apply please click the apply button.

Closing date: 18 October 2021 23:55.

UAL welcomes applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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