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Admissions Officer

BPP - Contact Centre

Location: Manchester
Salary: Competitive plus commission
Hours: Full Time
Contract Type: Permanent
Placed On: 4th October 2021
Closes: 3rd December 2021
Job Ref: 000202
 

Helping students make their first steps to success

From sharing the unique qualities of BPP learning to answering questions and matching individual needs to specific study programmes, this exciting, hands-on role is about investing in the future of our prospective students.

As the single point of contact for new students, your role is incredibly important. With the ability to start a professional relationship that lasts a lifetime, help new learners choose BPP – earning regular performance bonuses by pushing students to their true potential. 

What you’ll be doing

  • Being a BPP programme guru – matching the right courses to the needs of student
  • Providing a proactive level of support – striving to delight and exceed student expectations
  • Positioning BPP as the perfect education partner – registering students to ideal programmes
  • Efficiently handling applications and sending confirmations with agreed SLAs
  • Providing advice on entry requirements, fees, course structure, admissions and enrolment
  • Delivering quality service to meet our student contact service and call handling standards
  • Maintaining relationships with prospects and students through regular, recorded contact
  • Effectively responding to students – sharing relevant, up-to-date literature and information
  • Ensuring system is always updated with requested information and available to students
  • With Student Enrolment Team, guaranteeing pre-registration requests are handled efficiently

Join the BPP Family

The world is changing. Help us disrupt, innovate and build careers through education. Established for over 40 years, we’re a global education provider delivering diverse qualifications for professionals at every stage of their career.

Committed? Passionate? Self-determined? Now’s your chance to be part of our exciting world.

Find more about joining the BPP family here.

What we’re looking for

  • Pro-active, service-focused attitude
  • Passion for helping discover true potential
  • Good IT skills – competent with databases and spreadsheets
  • Strong communication and relationship-building skills
  • Experience of working within strict KPIs
  • Strong attention to detail and dedication to quality
  • Excellent organisational and time-management skills 

Sound like the perfect fit? Apply today.

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