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Performance Support Administrator

BPP - Accountancy & Tax

Location: London
Salary: Competitive
Hours: Full Time
Contract Type: Permanent
Placed On: 21st October 2021
Closes: 3rd December 2021
Job Ref: 001200
 

Be the driving force behind excellent student pass rates

Help deliver and enhance our support model proven to improve pass rates, operational relationships, and the overall student experience. Providing administrative support to the team offering a proactive, personalised approach to all apprentices and trainees across our Accountancy & Tax courses, you’ll help guarantee learners are fully and positively prepared for their exams. From initial onboarding to monitoring attendance and progression, play a key role in facilitating the success of tomorrow’s industry talent.

What you’ll be doing

  • Supporting the onboarding of new students – sharing and managing key information as well as learning plane
  • Monitoring student attendance and progression to guarantee ESFA and Ofsted compliance
  • Completing essential follow-ups to compile evidence of students’ study progress
  • Managing various student questions and concerns
  • Recording all contact with students receiving educational support
  • Organising and facilitating progress review meetings as per the Apprentice Learning Plans (ALPs)
  • Managing the contact points for learners on apprenticeship programmes
  • Maintaining the submission process including student reviews and feedback

Join the BPP Family

The world is changing. Help us disrupt, innovate, and achieve our collective goal of Building Careers Through Education. Established for over 40 years, we’re a global education provider delivering diverse qualifications for professionals at every stage of their career.

Committed? Passionate? Self-determined? Now’s your chance to be part of our exciting world.

Find more about joining the BPP family here.

What we’re looking for 

  • Strong logical approach to diverse tasks – ideally with a lateral thinking approach
  • Self-motivated with a proven proactive attitude
  • Excellent organisational skills and ability to meet strict deadlines
  • Ability to effectively manage and prioritise workloads
  • Great communication skills – both verbal and written
  • Confident and collaborative team player
  • Passionate about learning new skills and using new technologies
  • Strong working knowledge of Microsoft Office including Outlook, Excel & Access
  • Positive experience of working in a busy office environment

The successful candidate will be required to undergo an Enhanced DBS check.

This post is exempt from the Rehabilitation of Offenders Act 1974. The successful candidate will be required to declare any convictions, cautions, reprimands, and final warnings that are not protected, as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013), as well as undergoing a DBS check.

Sound like the perfect fit? Apply today.

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