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Student Life Coordinator

Bader International Study Centre at Herstmonceux Castle

Employer: Bader International Study Centre - UK campus of Queen’s University (Canada)

Campus: Herstmonceux Castle, Hailsham, East Sussex, BN27 1RN

Contract type: Fixed term contract from 1st February 2022 until July 30th, 2023

Hours: 40 hours per week not inclusive of on-call schedule. There are no universally fixed hours of work for Student Life Coordinators (SLCs). Work patterns vary depending on the schedule of events and programming commitments, as well as the on-call rota which amounts to approximately 10 days per month. Considerable flexibility in hours of work will be expected (e.g., available for irregular hours, extended workdays, on-call emergencies, and weekends). SLCs will be given lieu time, usually in the form of an extended weekend break, for any additional work hours accumulated.

Closing date:  Wednesday 1st December 2021 (17:00 GMT)

Overview

The role of the SLC provides an exciting opportunity to live and work at an English countryside estate castle. SLCs are critical to the social and professional community within the BISC. SLCs are responsible for dealing with a wide variety of issues facing students, while promoting a sense of belonging and facilitating a positive and respectful community among students. In the role, SLCs will provide advice and support to students, develop activities that promote intellectual development and personal growth, assist in the conduct process and facilitate intentional living and learning experiences that enhance student growth and well-being. The Student Services team delivers a significant amount of social and educational programming on campus that reinforces the university’s academic mission and contributes to the students’ overall learning experience.  SLCs will be pro-active, and work as a part of team in which effective communication and reliability is key. In addition to regular programming duties, SLCs will each get the opportunity to take on one specific portfolio. Each portfolio engages current students and SLCs will be responsible for mentoring and leading them toward a common goal.

This position requires incumbents to live in the student residence and participate in a 24 hour on-call rotation.

The BISC is committed to employment equity, inclusion and diversity and supports fair treatment and opportunity for all. No job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Position Details

The role of SLC is a challenging position. SLCs live in the student residence take responsibility for dealing with a wide variety of issues including offering advice and support to students, assisting in the conduct process and facilitating intentional living and learning experiences that enhance student growth and well-being, promote intellectual development, and guide their development as individuals and community members.

The nature of the work requires SLCs to work a shift pattern as determined by the Director of Student & Enrolment Services and the needs of the students. Duties will vary somewhat, but SLCs will be required to be on call approximately 10-14 days per month in either a primary or back-up on-call role.  Being on-call at the BISC requires staff to carry a work phone 24/7 so they can be reached in concerning and emergency situations. SLCs are part of a relatively small team, the majority of whom live in the residence building. SLCs will be the first point of contact for the students and will be called upon to exercise sound judgement in crisis situations.

SLCs are allotted 28 days paid holiday per annum pro rata including bank holidays. SLCs will be required to be available at key times of the year, such as Fall, Winter and Summer Orientation, training and the opening and closing dates, as well as being available for Mid-Term Trips and on occasional weekends. Vacation times must be approved by the Director of Student & Enrolment Services in advance with an expectation that breaks of greater than 6 consecutive days, including weekends, are to be scheduled in the break periods between terms.

Person Specification

We are looking for individuals who are self-starters and can take the initiative and work in a fast-paced and busy environment. The ideal candidate will have experience of living and working in a university residence setting and/or experience working or volunteering in student affairs or student life roles.

Applicants are expected to be educated to an undergraduate degree standard or equivalent and have suitable experience delivering programming in a university environment. Experience in, or familiarity with, the Canadian post-secondary sector would be an asset. Please note applicants will be required to satisfactorily complete a Criminal Record check from their country of origin and/or an enhanced UK Disclosure and Barring Service Check.

Who we are

Bader International Study Centre, located at historic Herstmonceux Castle, East Sussex, is the overseas campus of Queen’s University, Canada. The campus occupies a 600-acre estate, including a range of academic, residential, and recreational facilities. Our dedicated faculty and staff provide exceptional academic programming for undergraduate and postgraduate students from Canada and around the world. We also serve as a venue for international conferences and meetings. Our wholly owned trading subsidiary, Herstmonceux Castle Enterprises Limited, is responsible for running the gardens and grounds, corporate events, and other functions.

The BISC is committed to employment equity, inclusion and diversity and supports fair treatment and opportunity for all. 

What we can offer you

In addition to salary and holiday pay, we offer other benefits, including:

  • 100% of accommodation costs. Accommodation is available on a single-person basis and consists of one en-suite room in the residence building. Shared staff laundry facilities and a staff lounge in the residence building are available
  • full meal plan is included, and is available except during the BISC’s closure periods
  • remuneration includes free Wi-Fi and in-room wired internet, as well as a TV (TV licence must be purchased separately)
  • an internal telephone service is provided in your residence room. Your phone number will be listed in some staff manuals
  • auto-enrol pension scheme with guaranteed contribution from the BISC
  • opportunities for relevant training and development
  • free on-site parking
  • free campus gymnasium
  • access to the BISC lending library: books, DVDs, CDs and more
  • a wide range of free and discounted leisure opportunities either at, or connected to, Herstmonceux Castle
  • a working environment comprising an historic building with beautiful gardens and grounds
  • friendly, supportive colleagues in the close-knit Castle community.

How to apply

For a complete job description and list of required qualifications please visit https://www.queensu.ca/bisc/about-us/employment to obtain full details of the vacancy together with a job description and person specification.

To apply please email your CV and Cover Letter to: j_medves@bisc.queensu.ac.uk

The closing date for applications is Wednesday 1st December 2021. Applications must be received by 17:00 GMT (12:00 EDT).

Location: Hailsham
Salary: £19,089 pro rata per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 15th November 2021
Closes: 1st December 2021
   
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