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Retention Officer

Scholars School System - Retention Department

Location: London
Salary: £19,000 to £23,000 + Performance Based Annual Bonus
Hours: Full Time
Contract Type: Permanent
Placed On: 13th January 2022
Closes: 14th March 2022
Job Ref: RT/SSS/2022

Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) is looking for an Retention Officer for the London branch.  

Scholars School System is a national independent higher education provider, offering world class education. Taught programmes delivered in partnership with Leeds Trinity University and Central Bedfordshire College and courses ranges from Foundation Year, Higher Nationals to Undergraduate Degrees. Over 5000 (UK and EU) learners have successfully completed their journey in last five years and current student population is around 3000. 

Reports to: Retention Manager  

Job purpose: 

  • Collect and maintain the daily attendance registers and input details into database.
  • Maintain and update student database.
  • File and record all documents provided by students to support absences and leave requests.
  • Investigate all absences of students and ensure retention procedure is adhered to.
  • Identify and monitor all ‘at risk’ students and instigate early interventions to support a resolution for irregular attendance.
  • To participate in extra curriculum duties as and when necessary for the benefit of supporting students and college events.
  • To liaise with tutors, accordingly, provide training and guidance if necessary.
  • Liaise with Academic Officers to support students.
  • To action attendance spreadsheets and analyse data for report findings.
  • Provide support to students throughout their studies.
  • Produce letters as per student and staff request.
  • Deal with student complaints.
  • Assist with administration duties as and when required.
  • To perform ad hoc duties as and when necessary.
  • To understand safeguarding and prevent policies.
  • To participate in continuing professional development when it is necessary for the job role.
  • To work in accordance with organisational policies.

Education: 

  • Bachelor’s degree in a relevant academic discipline (Essential) 
  • Experience in similar job role. 

    Experience & Position: 
  • Work experience in Education 
  • Experience in dealing with the students. 

    How to apply: 

    Applications for this post must include the following: 
  • A Cover letter explaining how you meet the requirements of this post. 
  • Your CV and Qualifications  
  • Proof of ID/ Working Rights.

If you have any queries, please contact Ashok Kumar, Head of HR/Admin on ashok@scholarsschool.ac.uk or by calling 0207 1833647 / 07462188779.  

  

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