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IT Infrastructure Analyst

Richmond, The American International University in London

Location: London
Salary: £40,000 to £45,000 plus exceptional benefits
Hours: Full Time
Contract Type: Permanent
Placed On: 30th September 2022
Closes: 14th October 2022

Richmond, The American International University in London is a unique institution, global in outlook and in practice, diverse and cosmopolitan in its cultures. A leading private and not-for-profit institution, we are accredited in the United States by the Middle States Commission on Higher Education and registered with the Office for Students in the UK, with taught degree awarding powers.

Operating in London since 1972, the University is true to its vision of being a leading liberal arts university, and of delivering its mission to educate and inform future generations by providing them with the knowledge and support to think critically, the freedom to challenge assumptions and the skills to work with others.

We are now seeking to appoint an IT Infrastructure Analyst.

Some of the responsibilities involved with this role include:

  • Maintain, support and troubleshoot core applications, servers and systems used within the University; this includes devising and implementing procedures for reliable backup and restoration, maintain suitable levels of effective anti-virus protection across the desktop estate;
  • maintain and develop systematic monitoring of the network using appropriate management software;
  • maintain regular patch management services and system update cycles;

The preferred candidate will have extensive experience of the practical aspects of managing applications, servers and systems, and experience in implementing major IT services projects. It is desirable that the role holder will have experience of working within the Higher Education sector and will have a PRINCE2 or similar project management qualification.

The IT Infrastructure Analyst reports to the Head of Information Services.

Richmond is an equal opportunities employer. A Basic level DBS check is required for this position.

For further information about this vacancy and the University and to review the full job description, please visit: https://www.richmond.ac.uk/about-richmond/work-for-us/  

To apply for this role, please email your CV and supporting statement, together with details of three recent work-related references to hr@richmond.ac.uk

Please note that while submitted applications will be we are unable to provide individual feedback to applicants.

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