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Academic Progress Coach

Study Group - University of Huddersfield International Study Centre - face-to-face essential

Location: Huddersfield
Salary: £23,460 Max Salary per annum
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 22nd November 2022
Closes: 22nd December 2022

Contract type: Full-Time (37.5 hours per week), Fixed Term until 30/06/2023

JOB OVERVIEW

Here at the University of Huddersfield International Study Centre, we pride ourselves on providing a supportive learning experience that prepares our students for the challenges of undergraduate and postgraduate study. We are dedicated to providing excellent academic and English skills and knowledge that will enable our International students to progress onto their chosen programme of study at the University and an eventual successful career.

We are seeking an enthusiastic individual to join our Progress Team and carry out a Progress Coach role. They will be responsible for student coaching, monitoring and intervention both academic and pastoral. This role will involve supporting students through their whole student journey from induction to progression into the University. It will involve working with a caseload of students in group and one-to-one sessions and to set high standards for their attendance, behaviour and engagement with their studies and the centre. We place the student at the centre of all we do, so if you are passionate about changing lives through opportunities in education and are fully committed to providing a fantastic student experience, this role is for you!

KEY RESPONSIBILITIES

  • To deliver weekly preparation to progress tutorials to tutor groups and provide academic counselling to students.
  • To track student performance and liaise promptly with the academic team to identify suitable intervention strategies.
  • Collaborate with academic tutors to identify and provide appropriate resources to support student performance.
  • To work with the Student Experience Team in ensuring the well-being of all students and to follow relevant processes for those under 18s.
  • To work with the Student Experience Team in tracking student attendance.
  • Ensure that attendance interventions are completed in a timely manner, in accordance with the Attendance Policy and accurately recorded.          
  • To work with the Student Experience Team and Heads of Department to organise and facilitate progression, enrichment and engagement activity.
  • To liaise with the Employability Lead to deliver sessions aimed at developing skills required for future studies and careers.
  • To provide welfare and pastoral support to students, referring them for additional support where required from internal and external services.
  • To support students in actively taking care of their mental and physical health.
  • To ensure the safeguarding of students in line with centre policy. 
  • To ensure student records are kept up to date and accurate.
  • To work with the Student Experience Team to organise and facilitate the student induction process.
  • To deal with general student queries – face to face, on the VLE, by email and by phone.
  • To adhere to all compliance requirements in relation to GDPR, UKVI requirements, Safeguarding and Health and Safety.
  • Work as part of the Progress Team to produce and develop a robust pastoral programme for students
  • Be prepared to operate on a flexible basis to meet the needs of the Progress Team and the Centre as a whole

EXPERIENCE

  • Degree level or equivalent
  • Experience working in a student support setting, ideally with international students, or another similar setting
  • Experience in providing advice and guidance to others
  • Experience and understanding of safeguarding and promoting the welfare of students
  • Experience and understanding of compliance requirements in an academic setting
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