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IT and AV Support Manager

Oxford Brookes University - IT Services

Location: Oxford
Salary: £37,474 to £40,931
Hours: Full Time
Contract Type: Permanent
Placed On: 23rd November 2022
Closes: 11th December 2022
Job Ref: 138358

We combine time in the office with regular working from home and remote working.  We welcome conversations about flexible working arrangements.

Are you an inspirational and talented colleague who wants to be part of a vibrant community? If yes, then you found us! This isn’t a role where you’ll have to “fit in” with existing ways of working. We like creativity and innovation, and you can really make an impact and help to shape the agenda. So, please apply as soon as possible to avoid missing out on this role!
 
As IT and AV Support Manager you will contribute towards the planning, development, implementation and supporting of new and existing technical & business services to ensure robust, reliable, efficient and secure IT services. Your work will be in accordance with the IT Services Technology Strategy, the University’s strategy and other relevant faculty and directorate strategies. You will contribute to the ‘service desk’ plan to ensure efficient and effective frontline services across all channels including telephone, face-to-face, the internet and any other channels as required. As part of the IT Customer Services Department, you will be joining a large, busy team that plays a key part in our wider IT department and within the University.
 
IT Services at Oxford Brookes University is a modern, service-oriented environment that is constantly embracing change. You will be joining the team at an exciting time and will be contributing to the IT Architecture Programme which aims to transform university life through the use of digital technologies and services, as well as delivering excellent customer service. In return you will be provided with development opportunities both professionally and personally that will enable you to continue to enhance your skills and knowledge.
 
The University has adopted equity, diversity and inclusion as core values.  We welcome applications for the post of IT and AV Support Manager from suitably qualified candidates whatever their background, and especially from BAME candidates who are under-represented in our workforce, LGBTQ+ candidates and candidates with disabilities.   Applicants with a disability can be reassured that Oxford Brookes is a Disability Confident employer.  As a Disability Confident employer, we guarantee to interview any disabled applicant who meets the essential selection criteria.
 
To find out more about this role please review the full Applicant Information Pack, which includes the job description and person specification.
 
For an informal discussion with a recruiting manager please contact ITS administration team, its-admin@brookes.ac.uk.
 
As one of the largest employers in Oxford we pride ourselves in the great experience we offer our staff. You’ll be joining a friendly, professional environment where every member of staff is recognised as important to the success of Oxford Brookes University.  To find out more about the benefits of working for Oxford Brookes please visit: www.brookes.ac.uk/job-vacancies/working-at-brookes.
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