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PhD: Knowledge Management in Industrial and Commercial Property Insurance

Loughborough University - School of Business and Economics

Qualification Type: PhD
Location: Loughborough University, Loughborough
Funding for: UK Students, International Students
Funding amount: £17,668 tax-free stipend per annum (fully funded tuition fees at UK or International rate)
Hours: Full Time
Placed On: 29th November 2022
Closes: 31st January 2023
Reference: SBE23-BS-CDT
 

Agreement on the terms for insurance of industrial and commercial properties is based on assessments of potential loss by risk engineers arising from a variety of hazards together with the exposure and vulnerability of the property to the materialisation of each hazard. While standardised quantitative methods are available for modelling natural hazards such as flooding, exposure, vulnerability and the risk analysis of other hazards such as fire, explosion, crime and are based on the judgement-based assessments of experienced professionals using a mix of qualitative and quantitative methods. A central challenge in applying technology to property risk assessment and insurance is developing a digitally supported management of all the supporting professional knowledge and practice that underpins these risk assessments.

The aim of this project is to understand the complexity of the knowledge management problem in the risk assessment of commercial and industrial property. It will review the various knowledge management practices at the different countries, and design knowledge management and digital transformation strategies to help WTW to improve the dispersed knowledge management processes used in these risk assessments. It can also resolve problems and inconsistencies in the management of knowledge in property risk assessment.

This research will draw on the expertise at Loughborough and in the School of Business and Economics Centre for Information Management in information systems, digital transformation, strategy, IS and digital strategies and knowledge management (strategies), exploring how to codify the tacit knowledge of risk engineers in assessing property risks and developing knowledge management and digital transformation strategies to implement a knowledge management system to help share and use the codified knowledge across and between organisations.

This PhD project will be one of six PhD projects being pursued in a cross-disciplinary mini-College of Doctoral Training (mini-CDT) running at Loughborough University from 2022 to 2026. This mini-CDT is part financed and supported by the WTW Research Network https://www.wtwco.com/en-gb/Insights/research-programs-and-collaborations/wtw-research-network, the award winning collaboration between academia, finance and research industries on the understanding and quantification of risk.

This industry collaboration builds on the earlier partnership between Loughborough University and WTW in the recently completed TECHNGI research project on technology and next generation insurance services. A full description of the mini-CDT, of the individual PhD projects and of the support provided by the WTW Research Network is here https://www.techngi.uk/mini-college-of-doctoral-training/

Loughborough University School of Business and Economics is a triple-accredited (AACSB, EQUIS, AMBA) top 10 UK business school. In the 2021 Research Excellence Framework (REF), 86% of our business and management research was rated ‘world-leading’ or ‘internationally excellent’.

In choosing Loughborough for your research, you’ll work alongside academics who are leaders in their field. You will benefit from comprehensive support and guidance from our Doctoral College, including tailored careers advice to help you succeed in your research and future career.

Funding

The studentship is for 3 years and provides a tax-free stipend of £17,668 per annum for the duration of the studentship plus tuition fees at either the UK or International rate.

Supervisors

Primary supervisor/CDT lead: Dr Boyka Simanova

Secondary supervisor: Dr Clare Ravenwood

Entry requirements

UK and international applicants welcome.

Students should have, or expect to achieve, an MSc in a relevant subject area.

Applicants must meet the minimum English language requirements.

How to apply

Please see our website for details on how to apply.

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