Product Engineer (Equipment Room)

Digital & Technology Services provide IT services and facilities for the University of Dundee across all campuses. The directorate is split into four delivery departments: Security Infrastructure & Research Computing, Business Services, End User Services and Directors Office. The directorate provides services ranging from the provision of the university core network & datacentres through to client devices and provision of corporate software systems.

We are recruiting for an exceptional individual to join us as a Product Engineer (Equipment Room) within our Network & Data Centre team and be responsible for the design and engineering of technical IT infrastructure within our datacentres. This is a permanent appointment.

Part of the Network & Datacentre team, and reporting to the Product Group Manager (Network & Datacentre), this role will have an important part in key relationships across the university. Working closely with out directorate members, you will also be expected to form close working relationships with academic schools to provide solutions and liaise with our Estates and Campus Services department in their implementation. This is a broad ranging role which will allow the successful candidate to utilise and develop a wide range of skills.

Digital & Technology Services are currently undertaking a significant multi-year investment in new & improved services across the university. As part of this we are expanding our team and are looking for outstanding candidates to join us. You will be joining a team at the centre of the next stage of the university’s growth.

Your priorities will include:

• To act as the owner and be responsible for the design and engineering of technical IT infrastructure, ranging from physical cabling, facilities management, and datacentre hardware
• Ensure that the service offerings defined by product management are ready for use in a production environment
• Create effective documentation of Equipment Room products and services
• Provide the highest level of operational support for Equipment Room technology

Who we’re looking for:

• A candidate who can manage workloads and work to deadlines
• A candidate who is a good communicator who can interact with individuals and teams at all levels
• A candidate who is customer and service-focussed
• A candidate who is highly IT literate with strong and relevant experience in practical implementation

We are one of the UK’s leading universities – internationally recognised for our expertise across a range of disciplines and research breakthroughs in multiple areas, including science, medicine and engineering, amongst many others. Conveniently located on the banks of River Tay, our main city-centre campus is at the heart of Dundee - an up-and-coming, friendly, compact and affordable city with a rich heritage in design and technology. We also have campuses at Ninewells Hospital and in Kirkcaldy which are easily accessible via local transport links.

To find out more about Digital & Technology Service please visit www.dundee.ac.uk/it

The diversity of our staff and students helps to make the University of Dundee a UK university of choice for undergraduate, postgraduate and distance learning. Family friendly policies, staff networks for BME, Disabled and LGBT staff, membership of Athena SWAN, the ECU Race Equality Charter and Stonewall as well a full range of disability services, create an enjoyable and inclusive place to work

Advert information