AV Analyst

Company description:

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

Job description:

The Role

We have reimagined the way we deliver our University IT Services, building a world-class IT department responsive to the needs of our global community. We're growing significantly and we've created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.

You will provide technical support to staff using AV technology in spaces across campus and assist with elements of AV provision during refurbishment and new-build projects. You will work closely with members of the team and with other colleagues across the University to ensure effective service delivery.

You will have excellent communication, organisational and technical troubleshooting skills, and be committed to delivering excellent service.

Previous experience working in a technical role within the education sector is desirable.

There will be a requirement to provide support to events held outside of normal working hours, for which overtime will be paid.

The University is an exciting and dynamic place to work, dedicated to world-leading education and research. Benefits include excellent pension; flexible working options; a minimum of 37 days holiday (including public holidays); discounted travel for the Metro and local bus services; and discounts for national retailers. You can find out more on our benefits web page.

We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible working.

Informal enquiries may be made to Colin Fahey, AV Manager, at colin.fahey@newcastle.ac.uk

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