IT Service Desk and Support Manager

Newman University is seeking to appoint an IT Service Desk and Support Manager on a full-time, permanent basis to ensure the continued and effective provision of IT service management practices within the university.

Along with managing the IT Service Desk and Support teams, the role also includes responsibility for vendor management of key IT suppliers, and co-ordination of IT communication campaigns to the university community. The role forms part of the department’s management team and would involve deputising in the absence of the Director and Deputy Director.

Candidates should have experience of managing a diverse team of IT staff, managing IT projects, and report writing. They should be able to combine excellent technical IT skills with an ability to communicate effectively to a range of stakeholders.

Informal enquiries about this opportunity are very welcome. Please contact Edd Cheel, at e.cheel@staff.newman.ac.uk, to discuss the role further.

An application form and further details about this role are available from: newman.ac.uk/jobs or alternatively please e-mail: recruitment@newman.ac.uk

Closing date for applications: 21^st February 2023

Interview date to be confirmed

Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.

Newman University is an Equal Opportunity Employer

Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.

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