Leisure Assistant/Lifeguard Apprenticeship

SBU/Department: Hertfordshire Sports Village

FTE: 1.0 fte (40 hours per week)              

Salary: Starting at HSV2 £21,732 pa increasing on successful completion apprenticeship

This is an amazing opportunity for someone who is looking to progress their career within the leisure industry and enjoys helping and interacting with people. 

MAIN DUTIES AND RESPONSIBILITIES

To work across the operation, assisting the team with the effective day to day running of Hertfordshire Sports Village, ensuring the facilities are clean, safe and welcoming to customers and both facilities and services comply with health and safety legislation.

To demonstrate a Service Excellence mindset by providing a consistent, high quality and customer-oriented service to all customers through implementation of agreed operating procedures and standards, ensuring that the customer is at the heart of every decision. 

MAIN PURPOSE OF APPRENTICESHIP

In years 1 and 2 you will study the Leisure Team Member Level 2 apprenticeship, and complete relevant courses associated with the job including lifeguard and fitness instructor L2. This will be followed in years 3 and 4 by the Leisure Duty Manager Level 3 apprenticeship as well as an option to complete a fitness instructor L3. On successful completion of both apprenticeships the postholder will be appointed to Trainee Duty Manager and continue to support the duty management team. 

SKILLS AND EXPERIENCE    

The successful applicant will have a keen interest in sport and fitness, be a confident swimmer and be able to work as part of a team in a customer facing environment. Working on a shift-based rota, involving weekends, bank holidays and early starts and late finishes. Attention to detail is essential, as is a proactive approach and an ability to inspire and motivate others.

With strong IT skills ideally including Microsoft Office. Excellent verbal and written communication skills are essential, and you will enjoy meeting new people. You will have a positive “can do” attitude, be flexible and adaptable in approach and be motivated to learn new skills.

QUALIFICATIONS REQUIRED

GCSE Maths & English grade C/4 and above or equivalent.  

WHAT KIND OF TRAINING WILL YOU RECEIVE?

This is a 48-month apprenticeship programme where you will undertake the Leisure Team Member apprenticeship and subsequent Leisure Duty Manager apprenticeship with a local training provider and will receive the required off-the-job-learning to complete your training activities within the workplace. This is supported by a workplace mentor and their line manager. As part of the Leisure Team Member Level 2 apprenticeship, you will also obtain a variety of industry recognised qualifications in Pool Lifeguarding, Teaching Swimming, Fitness or Gym Instruction and First Aid.

On successful completion of levels 2 and 3 there will be an opportunity to continue onto a Degree Apprenticeship.

APPRENTICESHIP ELIGIBILITY

• The candidate should not have undertaken any previous training which would duplicate the training they will receive under the apprenticeship.
• The University is required to meet UKVI visa regulations, and we are not able to sponsor for this position. You must have been a UK/EEA/EU resident for the last 3 years.

Please view the job description for a full list of the duties and essential criteria.

For an informal chat contact: Matt Coleman (Operations Manager), m.coleman5@herts.ac.uk

Closing Date: 29 May 2023

Interview Date: 13 June 2023

Apply online at https://www.jobs.herts.ac.uk/go/048295

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